Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges for orders from the Online Shop vary based on location and order size. Specific fees are calculated during the checkout process for transparency.

Which payment methods are accepted in the Online Shop?

The Online Shop accepts various payment methods for customer convenience, including major Crptocurrency and secure online payment platforms like ZELLE PAY AND APPLE PAY.

How long will delivery take?

Delivery times for the Online Shop vary depending on the destination and shipping option chosen. Typically, orders are delivered within 3 to 7 business days.

How secure is shopping in the Online Shop? Is my data protected?

Shopping in the Online Shop is highly secure, as it utilizes advanced encryption protocols and data protection measures to safeguard user information. Your data is protected through secure payment gateways and adherence to strict privacy policies, ensuring your personal and financial details remain confidential and safe.

What exactly happens after ordering?

After placing an order, you will receive an order confirmation via email detailing your purchase. The order is then processed for fulfillment, and once it is packed and dispatched, you will receive a shipping confirmation with tracking details. This allows you to monitor the delivery status of your package until it arrives at your specified address.

Do I receive an invoice for my order?

Yes, you will receive an invoice for your order. After completing your purchase, an invoice will be sent to your registered email address, detailing the items, payment, and other relevant information. This ensures you have a record of your transaction for your reference.

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